Craftmox Terms and Conditions

Welcome to Craftmox! By accessing or using our services, including the purchase of products related to handcrafted glass flowers, glass flower décor, and custom glass floral arrangements, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before making any purchases or using the site.

1. General Information

These Terms & Conditions govern the use of our website and all services offered. By using this website, you agree to comply with these terms and any applicable laws and regulations. Failure to comply may result in the termination of your access to the site.

2. Product Descriptions

We strive to provide accurate descriptions of all handcrafted glass products, including but not limited to:

•Handcrafted Glass Flowers

•Glass Flower Décor

•Custom Glass Floral Arrangements

•Elegant Glass Art for Home Décor

•Personalized Glass Flower Gifts

Due to the handcrafted nature of our products, there may be slight variations in color, shape, size, and texture between the images displayed and the actual product delivered.

3. Pricing and Payment

All prices are listed in [Currency] and are subject to change without notice. We reserve the right to modify product prices at any time. Payment must be made in full before products are shipped or delivered. We accept the following payment methods:

•Credit/Debit Cards

•PayPal

•Other secure payment options as indicated on the checkout page

4. Shipping & Delivery

We offer shipping services to various locations. Shipping costs are calculated at checkout based on your location and the weight of the products purchased. Estimated delivery times will be provided, but please note that actual delivery may vary depending on external factors such as courier delays or customs processing for international orders.

For fragile products like Glass Flowers and Glass Floral Décor, extra care is taken during packaging. However, we cannot be held responsible for damage caused during transit. Please inspect your items upon delivery and report any damage immediately.

5. Return & Refund Policy

Due to the delicate nature of our products, we only accept returns for items that arrive damaged or incorrect. If your product is defective or not as described, please contact us within 7 days of receiving your order for a replacement or refund. We may request photos of the damage as part of the evaluation process.

Note: Custom orders, including personalized Glass Floral Arrangements, are non-refundable unless defective.

6. Custom Orders

We offer personalized creations and custom projects, including Custom Glass Floral Arrangements and bespoke glass flower designs. Once a custom order is placed, a non-refundable deposit may be required to secure your order. We will work closely with you to finalize the design before production begins. Once the product is created, no changes can be made to the order.

7. Intellectual Property

All content on our website, including text, images, and product designs, is the intellectual property of Craftmox. You may not reproduce, distribute, or use any part of this content without express written permission.

8. Limitation of Liability

We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. This includes, but is not limited to, damages resulting from misuse, delays in shipping, or third-party service interruptions.

Thank you for choosing Craftmox. We look forward to bringing the elegance of handcrafted glass flowers into your life and home.

Please ensure that all information provided is accurate, as we strive to maintain a transparent and positive shopping experience.